bbbaje Privacy Policy — How We Protect Your Data

Bbbaje collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Information You Provide

• Registration Information: Full name, date of birth, mobile number, email address, and preferred language.
• KYC verification information: National ID (NID) number and associated details — used exclusively for identity verification.
• Payment information: bKash/Nagad/Rocket number or bank account details — for processing transactions.
• Support Contact: Messages you send via live chat or email.

Automatically Generated Information

• Device information: Device type, operating system, and browser — used to ensure the site displays correctly.
• IP address: Used for security verification and detection of multiple accounts.
• Session data: How long you played and which games you spent time on — used within the account's responsible gaming features.
• Transaction History: All deposits, withdrawals, and betting records are stored automatically.

Bbbaje uses the information it collects solely for the purposes listed below — nothing else.

• Account Management: Creating, maintaining, and keeping your account secure.
• Payment Processing: Processing deposits and withdrawals successfully.
• Identity Verification (KYC): Identity verification is carried out in accordance with regulatory requirements to prevent fraud and money laundering.
• Support Services: Knowing your support history helps us resolve your issues faster.
• Responsible Gaming: Monitoring gameplay patterns and taking precautionary action if any concerning behavior is identified.
• Platform Improvement: Understanding which features get the most use and where issues arise, in order to improve the service.
• Legal obligations: Retaining information as required to meet regulatory obligations.

Bbbaje shares information only in limited circumstances and strictly for defined purposes:

Payment Processors

Only transaction-specific data is shared with the relevant payment gateway to process bKash, Nagad, Rocket, and bank transfers. Your full profile is never shared.

KYC Verification Services

NID information is verified with a licensed KYC service provider for identity verification purposes. These providers also comply with international data protection standards.

Legal Obligation

If bbbaje is legally required to disclose data under a court order or a lawful request from a legal authority, it will do so. However, bbbaje always seeks legal advice beforehand and shares only the minimum relevant information.

What We Never Do

• Selling data to advertisers.
• Selling your information to data brokers.
• Sharing data with other gaming platforms.
• Using your information for marketing campaigns without your consent.

Bbbaje does not retain data beyond what is necessary. Retention periods vary depending on the type of data.

• Account Information: For the duration your account is active, and for 3 years after closure — as required by legal obligations.
• Transaction records: 5 years — in accordance with financial regulatory requirements.
• KYC Documents: 5 years — in accordance with international AML regulations.
• Support Conversations: 2 years — retained to assist you if the same issue arises again.
• Cookie & Session Data: At the end of your session or after a maximum of 30 days.

If you request account deletion, all data will be removed within 30 days, except information we are legally required to retain.

The bbbaje website uses cookies. Cookies are small text files stored in your browser that help the site remember your preferences.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.

Bbbaje uses multiple layers of security to protect your data:

• 256-bit SSL Encryption: Bank-grade protection across all data transfers.
• Data-at-Rest Encryption: Data stored on our servers is also kept encrypted.
• Two-Factor Authentication (2FA): OTP verification at login and withdrawal.
• Automated Fraud Detection: Unusual transactions or login attempts are automatically blocked.
• Regular Penetration Testing: Third-party security experts conduct regular system audits.
• Restricted Access: Only authorised staff can access data, and only what is necessary for their role.

That said, no system is 100% impenetrable. Keep your password strong and never share it with anyone. If you notice anything unusual on your account, contact support immediately.

As a bbbaje user, you have full control over your own data. You may exercise any of the following rights at any time:

• Right to Access: You can request full details of what information bbbaje holds about you. A complete breakdown will be provided within 30 days.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: If you close your account, you may request deletion of all data beyond what we are legally required to retain.
• Right to Object to Processing: You can object to your data being used for specific purposes.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to withdraw consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, email support@bbbaje.click or reach out via live chat. Most requests are completed within 7 business days.

Bbbaje is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If a parent or guardian discovers that their underage child has created an account on bbbaje, please contact support@bbbaje.click immediately. The account will be promptly closed and all associated data will be deleted.

Bbbaje may update this Privacy Policy from time to time. The way you are notified will vary depending on the nature of the change:

• Major Changes (Changes to data usage or sharing practices): You will be notified by email and SMS at least 14 days before any changes take effect.
• Minor Changes (Minor updates such as clarifications or corrections): the updated date on the website will be changed to reflect this.

For any privacy-related questions, contact us at support@bbbaje.click. Emailing with the subject line "Privacy Inquiry" will route your message directly to the relevant team.